Privacy Policy
We have strict privacy systems in place that guarantee that your personal information remains private and secure. When making a purchase from our site, your name, email address, credit card information, address and phone number is provided. We use this information to process your order and keep you updated on its progress. Our secure server protects your information using advanced encryption techniques and firewall technology. Other sites accessible through our site have their own privacy policies and data collection practices. We are not responsible for the actions of other parties please consult each site's privacy policy. This site may contain links to other sites on the Internet that are owned and operated by third parties.

Delivery Times
We anticipate delivery of your order within 10 days for a plain casket and 14-21 days for a fully customised version, dependant upon the speed of approval when the plaque details are sent to you for accuracy and sign off.

Return & Replacement Policy
We accept the return of our products deemed defective due to the manufacturing process up to 30 days from the date of delivery. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.

Copyright
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos and images, as well as the selection are the sole property of Pets and Happiness 2010.

Acceptance of your order
Receipt of order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to change these Terms and Conditions at any time.